User-Friendly Prescription Access
Fast, accurate, and safe self-serve pharmacy kiosk systems
Fast, accurate, and safe self-serve pharmacy kiosk systems
The medifriendRx® automated pharmacy kiosk system reduces prescription delivery in four simple steps specifically designed to make access to important medication less complicated and your patients’ lives easier.
A personalized prescription is written for the patient and is electronically submitted to the pharmacy via the Surescripts Cloud Prescription Delivery System.
The pharmacist processes the Rx order and then sends it through the Cloud Delivery System to the on-site medifriendRx Automated Dispensing Unit.
The Rx is automatically selected, labeled, and approved by a Pharmacist who performs a drug utilization review (DUR).
The pharmacist approves and releases the Rx to the patient, and gives the patient a professional consultation if requested.
Not only do we offer lightning-fast on-site prescription delivery, but we also work with you to ensure that your medifriendRx unit remains a valuable aspect of your business day in and day out.
We regularly reconcile all prescriptions and payments in a clean, easy to understand statement each month.
We keep a close eye on incoming and outgoing prescription inventory to ensure compliance and safety.
We provide efficient and swift maintenance services, updates, and repairs as necessary to keep your medifriendRx running smoothly.
We maintain a team of highly qualified technical support professionals to help resolve any issues or questions you may have about your unit immediately.
Check out the frequently asked questions to find a quick answer to your question.
Don’t see it? Get in touch with us directly and we’ll answer any questions you may have.
There are a variety of scenarios- lease, purchase, or central fill options. Typically, the pharmacy that operates medifriendRx kiosk also owns and manages it, with assistance from medifriendRx.
They are set by the covered entity or pharmacy.
The kiosk can hold up to 300-350 units at a time, and can be restocked as frequently as needed.
Non-stocked medications can be sent by mail from the pharmacy that operates the kiosk, or the rx can be transferred to another pharmacy for in-store pickup.
We are able to carry schedule drugs if it is desired by the client.
A private consultation is provided through the video monitor and receiver to the patient before the drug is dispensed.
The kiosk will accept all major 3rd party plans including 340B.
The kiosk can be stocked with a variety of medications that can be a part of the clinic’s formulary which includes: Tablets, capsules, creams, ointments, pediatric medications, inhalers, and injectables all in unit of use packaging.
Non-stocked medications can be mail ordered or transferred to another pharmacy.
medifriendRx sends a team to handle all servicing of the machine.
Usually placement of the kiosk inside the treatment zone is designed to increase capture rates, but collaboration from both the covered entity and medifriendRx is important in integrating with patient and staff work flow.
Yes, the machine is an extension of the pharmacy and pharmacy license that is operating it. MedifriendRx was designed by pharmacists with pharmacies in mind.